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Please contact us before returning an item via Email or phone

If you change your mind or find an item just isn’t right for you, you have 45 days to return your items for a full refund, some exceptions to this policy are outlined below.

All goods must be returned unused, in a saleable condition and in their original packaging with all labels still attached. They should also be well packaged in a sealed box, to ensure no damage occurs during transit.

Returned items will be checked to ensure they meet the criteria set out above. If your return does not comply with these conditions, we may not be able to process a full refund. We will contact you if this happens.

Refunds will be issued to the original payment method on the order within 7 days of receipt at our warehouse.

Exceptions to the Returns Policy:

Roasted or green coffee